Privacy Policy
Last updated: April 21, 2026
This Privacy Policy describes how Carson Oates (“we,” “us,” or “our”) collects, uses, and shares personal information when you use this website (the “Site”), which is operated under the name Student File Processing, and related services. Where Google Ads or other platforms display an advertiser or business name, that name may appear as Carson Oates to match our advertising account.
1. Who we are
Carson Oates operates an education information and lead generation service through this Site. We are not a university and do not confer degrees. You can reach our privacy team at privacy@studentfileprocessing.com, by phone at (512) 555-0192, or by mail at the address in Section 13.
2. Information we collect
- Information you provide: such as name, email address, phone number, postal code, program interests, and message content submitted through forms.
- Automatic data: such as device type, browser, approximate location derived from IP address, pages viewed, and referring URL, collected through cookies and similar technologies where enabled.
- Communications: records of emails or messages we send or receive in connection with your request.
3. How we use information
- To respond to your inquiries and deliver requested information.
- To connect you with educational institutions, partners, or service providers you have asked to hear from, or where permitted by law.
- To operate, secure, and improve the Site; detect fraud; and comply with legal obligations.
- For analytics and advertising measurement where you have consented or where allowed by applicable law.
4. How we share information
We may share personal information with:
- Educational institutions and partners to fulfill your information request.
- Service providers that assist with hosting, CRM, email/SMS delivery, analytics, or customer support, under contractual confidentiality and security obligations.
- Legal and safety recipients when required by law or to protect rights, safety, and security.
- Business transfers in connection with a merger, acquisition, or asset sale, with notice as required by law.
Some state laws may classify certain advertising or partner-sharing practices as a “sale” or “sharing” of personal information. Where required, we honor applicable opt-out rights as described in Section 9.
5. SMS and email
If you opt in to SMS, you agree to receive recurring automated messages related to education options at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; reply HELP for help. Carriers are not liable for delayed or undelivered messages. Email communications include an unsubscribe link where required.
6. Cookies, analytics, and advertising
We and our service providers may use cookies, pixels, local storage, and similar technologies to remember preferences, measure Site performance, prevent fraud, and—where permitted by law—support digital advertising and measurement (for example, with Google Ads, Google Analytics, or comparable tools if implemented on the Site). You can control many cookies through your browser or device settings. If you use an industry opt-out tool (where available), you must apply it on each browser and device you use. Some Site features may not work if you disable certain cookies.
7. Retention
We retain personal information only as long as needed for the purposes above, unless a longer period is required by law. Criteria include the nature of the data, legal obligations, and whether retention is necessary to resolve disputes.
8. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure.
9. Your privacy rights and choices
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of personal information we maintain about you, to opt out of certain “sales,” “sharing,” or targeted advertising (as defined by applicable law), to limit use of sensitive personal information (where applicable), and to appeal our response to a request (where applicable). We will not discriminate against you for exercising these rights.
California residents (CCPA/CPRA): In the preceding twelve (12) months, we may have collected the categories of personal information described in Section 2, used them for the business purposes in Section 3, and disclosed them to the categories of recipients in Section 4. We do not use or disclose “sensitive personal information” for purposes that require a “Limit the Use of My Sensitive Personal Information” link under the CPRA. To submit a request, email privacy@studentfileprocessing.com with the subject line “California Privacy Request,” call (512) 555-0192, or mail us at the address in Section 13. We will verify your request as required by law. You may designate an authorized agent to submit a request on your behalf; we may require proof of authorization. California residents may also contact their local regulator for more information.
Other U.S. states: Residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (and other states as laws become effective) may have similar rights. Submit requests using the same contact methods above. If we deny your request and your state provides a right to appeal, you may appeal by replying to our decision email with “Appeal” in the subject line.
Nevada residents: Nevada law may permit you to opt out of the future sale of certain personal information. To inquire, email privacy@studentfileprocessing.com with “Nevada Opt-Out Request” in the subject line.
EU/UK residents: If the GDPR applies, you may have additional rights, including to object to processing, to lodge a complaint with a supervisory authority, and to data portability in certain cases. Contact us at privacy@studentfileprocessing.com.
We may need to verify your identity before fulfilling a request and will respond within the time required by applicable law (typically 45 days for California, with one extension where permitted).
10. Children’s privacy
The Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will delete it promptly.
11. International users
If you access the Site from outside the United States, your information may be processed in the United States or other countries where privacy laws may differ from those in your country.
12. Changes
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
13. Contact
Questions about this Privacy Policy or our privacy practices:
Carson Oates
Attn: Privacy — Student File Processing
3636 Executive Center Drive, Suite 120
Austin, Texas 78731
United States
Email: privacy@studentfileprocessing.com
Phone: (512) 555-0192